I imagine by this point writing anything here is probably like talking to myself. I've pretty much forgotten about this little section of the Internet. The truth is I've been far more interested in being a passive participate out here on the Interwebs lately.
What's new? Well since you asked, I've left the print industry. And yet I've still managed to descend into a new level of customer service hell (hey it's a start). If you're reading this from the LA region then I represent what most likely is your local cable company (for job security I think I'll leave it nameless) and I am answering your angry phone calls about why you can't get online. Yep, it's a call center. In the high speed Internet division.
The thing about this job is that nobody ever calls us when things are going good. And some people are really freaking pissed when they call. I guess the advantage is they aren't able to physically do any harm.
It's only been a month. I do like the fact that I have coworkers again. That's nice.
Something tells me this new job could provide ample ground for new gripes here at Surly Pump Monkey. Like the lady that couldn't spell HBO (Larry took that call).
1 comment:
If it makes you feel any better, I'm still here and although I can empathize with you on peoples cable/internet not working...
When I worked at the Bank of America call center hell, people who are missing thousands of $'s or who just had their lights turned off are even more pissed off.
Just one more thing you can be thankful for this thursday. ;)
Cheers,
JJ
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