Monday, December 11, 2006

Up in smoke

I'm approaching six months with out a cigarette. It's been long enough that I don't remember what I felt like when I did smoke (or what I smelled like). The fingers I used to hold my cigarettes have lost the yellow tinge that I thought was going to last forever. It seems that my sense of smell has improved, I can tell when I wake up late at night if the downstairs neighbors are smoking or not.

There are very few times I even think about wanting a smoke. The other day I was telling Phrank that one of the few times I find myself wanting one is after mopping the floors. She thought that was odd, I think. Although, the post mopping smoke was a habit I had for many years at the various gas stations I worked at. That's the thing about smoking, smokers use a cigarette as a reward or a moment to catch their breath (ironic as that may be).

The big test for me was probably driving back to Indiana by myself. I've been told over the years that road trips are a big deal breaker for people trying to quit. I can see that. I'd tried the drive before without smoking and it was pretty tough but this time I'd been off them long enough that it wasn't so bad. There were those moments late at night after the coffee had long stopped working that I would want one. Just as something to keep me awake.

Anyway, it seems that I'm going to keep this not smoking thing up. I kind of like not having to be outside when it's freaking cold. And my clothes don't seem to smell as bad, not to mention my car. Well the car still smells but that's just that french fry I lost.

Saturday, December 09, 2006

Catching a sound wave

It's just my luck that I discover that Sleater-Kinney was one of the greatest rock bands several months after they go on indefinite hiatus. The local library system has several of their albums and if I see on I'll grab it to give it a spin. Last Sunday, the album The Woods from 2005 (which apparently is their last album) was in so I grabbed it. I kind of don't want to return it. When I finally popped it in I was blown away. I've liked the other records I've heard by them but this one is something different. It seems to have all the elements of noise that make a good rock record for me. Just enough dissonance, catchy hooks and lyrics that seems to tell stories (and I'm beginning to think there is a theme to this album).

Due to such a wide selection of music at my local library (and a fresh stack of CDs from Paradox that cam in the mail yesterday) I am once again completely behind in my music. It going to be time to play catch up. And that doesn't even take into consideration the actual albums I've been picking up at thrift stores and garage sales.

There could be far worse things than having a lot of music to catch up on. And Phrank did get me one of the better Sonic Youth albums (Murray Street) to come out in the 00's (on CD and vinyl no less). That one I've actually listened to enough to come to that conclusion (and if you don't have it, get it).

And I still have plenty of room on my iPod.

Tuesday, December 05, 2006

Voices on the phone

So I finally got the customer I was waiting to get. That would be the one that couldn't spell CNN. I'd been waiting for her since I hit the floor. There have been other people I've talked to who probably shouldn't have computers or access to the Internet. My coworker, Larry, was lucky in that he got her is first few days but that time she couldn't spell HBO. His was even better because that time he had to tell her HomeBoy Out to get her to spell it right. I just told her CharlieNancyNancy.

I use CNN.com as a test page because the page updates every thirty minutes or so. That way I know that it not a page loading from temporary files. Sometimes I get the guy that thinks I am trying to brainwash him by directing him to that site. Usually it's something like "you know they are part of the liberal media" or "I get my news from Fox, bub." Amazingly I have to explain that I didn't pick CNN because of their content but the fact that the frontpage stays pretty current. Although I have this sneaking suspicion that one day someone is going to be seriously offended that I've asked them to go to CNN and get so mad they'll want to talk to my supervisor.

I'm not sure about all of those people that live in Southern California.

Thursday, November 30, 2006

Soul Sucking Jerks.

It seems that winter has started. The cold hit finally. I don't mind it so much but defrosting and scraping the car in the morning can be a pain especially if I'm running late.

This new job of mine is sucking the life out of me I think. I never realized how much I dislike highly structured work environments until working here. Add to that the fact that no one ever calls when they're happy. The past four days were spent in a room they call the Icebox. And that's a literal description. I think I've begun to get sick from sitting in there all week.

And what's even better is everything we were taught this week in training is going to be obsolete within a month or so. WooHoo!

You know I should probably think of something nice to say about the place but I just can't. Okay, some of the people that work there are nice.

I really think I had something else to say when I sat down here but I can't remember.

Wednesday, November 22, 2006

Customer Disservice

I've decided I would really hate to be a customer of the company I work for or at least certain customers. It seems that the standards are set in such a way in the call center that some customers will get stuck in an infernal loop of transfers that a resolution to their problem is impossible. Most of this is due to the fact that we as agents can only be on the phone for so long, and to keep call times down people get transfered. I'm new enough that my call length by far exceeds what is expected of agents on the floor. It seems that if we weren't trying to keep our times down so much we may be able to take care of many issues without transferring people.

Although after being on the side of the phone I am now, I can see why at times it's taken several calls to some companies to get a resolution. It completely depends on which agent you get calling a given call center. There is a lot for agents to know and not all of them even know the basics. It seems I have a fair handle on what I'm supposed to know and can come to a resolution for a customer much of the time. But I still get those questions that stump me. Most of the time it turns out to be Windows issue or something unrelated to my job. Like the fellow who wanted me to setup his printer over the phone.

The really funny thing about having this job is that I really hate answering the phone. Ask Phrank, she'd tell you. Or any of my past roommates that I've shared a phone with. I really can't answer why I took this job other than the benefits are good and I might pick some things up for the next step.

Sunday, November 19, 2006

Boring email

Ever since I've started on the phones I've been asking myself a question. Why the hell would anyone use an email address provided by an ISP (Internet Service Provider)? I can't count the amount of calls I've taken where people are having issues with their email. Due to the ever changing nature of the telecommunications industry it doesn't make sense to me to use an email address where the potential for the address to change several months from now is high. Not only that but most ISP have stingy limits on the storage space on their servers. The company I work for had a max limit of 100 megs, that's tiny! Not to mention the amount of spam they seem to receive. There really is only one advantage that I can see and that's the ease of configuring email client programs (and even that is a lame excuse).

Perhaps it's a generational thing, it does seem that it's the over 55 set that uses the company's provided email more than the younger ones. There is that age group that still believes one can trust the companies one does business with.

Who's to say? And if you made it this far, sorry about your eyes glazing over. But I'm having to work myself back into this blog thing. I'll get better I promise.

Sunday, November 12, 2006

I'm not even sure which circle it is...

I imagine by this point writing anything here is probably like talking to myself. I've pretty much forgotten about this little section of the Internet. The truth is I've been far more interested in being a passive participate out here on the Interwebs lately.

What's new? Well since you asked, I've left the print industry. And yet I've still managed to descend into a new level of customer service hell (hey it's a start). If you're reading this from the LA region then I represent what most likely is your local cable company (for job security I think I'll leave it nameless) and I am answering your angry phone calls about why you can't get online. Yep, it's a call center. In the high speed Internet division.

The thing about this job is that nobody ever calls us when things are going good. And some people are really freaking pissed when they call. I guess the advantage is they aren't able to physically do any harm.

It's only been a month. I do like the fact that I have coworkers again. That's nice.

Something tells me this new job could provide ample ground for new gripes here at Surly Pump Monkey. Like the lady that couldn't spell HBO (Larry took that call).

Wednesday, October 04, 2006

Home again

Two Fridays ago, I was informed that the following Monday was to be my last day. Now I had given a two week notice that would have taken affect tomorrow. So I was going to have almost two weeks of downtime. What's a boy to do? Well, this boy decided to go home, to Indiana that is.

So last Wednesday, I hopped in the Surly Mayfly and headed to parts east of here. Living down here the Front Range cuts the drive time by close to six hours. I showed up at my folks house at six in the morning. I don't even know how long I stopped and slept.

It was a cool visit, I could have actually had a few more days and I did manage to jack my heel the first day at the Bloomington skate park. That's what I get for trying to drop into the big bowl. I also got to meet my brothers newest addition, an Italian Greyhound named Burney (Magpie named him after Mr. Burns). Got a bunch of new music. We're not going to talk about what format it's in.

I managed to make it back to Colorado Springs but the Surly Mayfly didn't. The alternator went out and I made it just east of the city. So into the shop it goes and I'm going to suck it up and get the timing belt replaced.

This was the first time in a long time that I've had someone back here waiting on me to get home. And I was ready to get back to our life here. It's been awhile since I missed someone like that. Anyway I'm glad to get back but once again I'll miss Indiana for a few days.

Tuesday, September 12, 2006

One ring

The future Mrs. Surly Pump Monkey has been asking me for a couple days now when I'm going to blog again. I guess I have been remiss but at least this time it's only a week.

I'm not sure if the reality of being engaged has sunk in all the way yet. I do know the ring looks pretty on her finger and I keep finding myself looking at it (perhaps partly to reassure myself this is happening). We went with a sapphire partly because I'm poor and partly because I have issues with diamonds (as in I don't like them and hate the DeBeers Corp. and it's marketing schemes). The thing is it looks really good on her finger.

This is all new to me but I don't mind it. It's comforting to know that I have someone with whom I want to spend the rest of my life with and we've made a step to insure that it happens.

It still strikes me as funny in a way that this all started here on the Internet. Oh our modern world.

Wednesday, September 06, 2006

Pablo will no longer be a bastard

Yes, yes, I fully intended to get here earlier but I got distracted. But my character is now a level 51 psionist and a level 40 cleric. Yeah, I shouldn't be wasting my time playing that game but I am somewhat entertained by it.

I managed to get back to Steamboat for a day or so. If I didn't see you sorry, it was a rush trip. I was there to marry off Brett and Nikki. It was good to see those who I got to see though, Paradox and Penny's parents. Apparently the ceremony went off well even with my having to ad lib part of it.

I met Phrank's mother this weekend, it was interesting. Phrank and her mother aren't that much alike but there are some things that they do exactly the same (I'll probably get slugged for that). Anyway, her mother was nice and if nothing else fawned over the cats.

In other news, I have ordered a ring for Phrank and as far as I know we will get married someday. Or something like that. Knowing that I'd never be able to find anyone quite like her and seeing that she wants this to work I figured it was time. Perhaps a bit soon but compared to my grandparents we're waiting forever (they got married the day after they met).

Good you've all recovered.

We haven't set a date. A year, yes. Sometime in 2008.

Wow, I've never done this before.

Thursday, August 17, 2006

slugs

I'm not sure how I feel about myself these days. There are quite a few times when those thoughts of self-doubt and self-loathing creep into my head and I just can't seem to shake them. When I screw up or get my mistakes pointed out I get upset. Upset with myself but it perhaps appears as upset with other people.

The flip side to this is that my moods are affected by other peoples moods even though I try not to let it happen. When people around me are being crabby or grumpy towards me it gets to me even if I'm not the cause of it. I know that I'm not supposed to take it personally but sometime I do.

Over the years I've found myself going through various ebbs and flows of this stuff. Especially the self-loathing. It feels like it has to be peaking right about now because the insomnia is the worst it's been in a while and the thoughts that will be unnamed are the strongest.

I guess I should just remember that this too shall pass.

Monday, August 14, 2006

Hijacked!

Well, as you can see, this blog was hijacked yesterday by the lovely and talented Phrank. She says pirated, I say hijacked. I'm going to have to fix it so she can't get in here.

So what have I been doing instead of writing this here thingee? Let's see, you all know about the furniture, the fact that I talk in my sleep and I drool. Computer/Internet wise, I've been sucked into once again attempting to figure out UNIX with very little success. I can't even get the newsreader to work right. Not only that but I found a free VAX/VMS network to login into. Geez, the network OS of my youth. An aside to all you former BSU Refugees, I can't remember any of the old commands from VAX and it's just not the same in you can't tell where people are sitting any more. I know, geek, geek, geek.

The Surly Mayfly rolled over to 200000 miles this weekend. I was pretty excited about that. I even managed to get a picture of it rolling over. Although it may be considered cheating because I drove around the parking lot until it did. But now I need a new thing to obsess over.

I'll probably just stick with the UNIX thing for the time being. I'm way too distracted to write anymore right now.

Sunday, August 13, 2006

ghostwriting--the wave of the 21st century

here's the thing, dear readers (that's right...you two guys over there), i've grown tired of checking keith's blog every morning thinking we might see a new post. sometimes destiny is what you make of it so here's a post. (you gotta think i'm going to get in trouble for this one!)

while the lug is still a snoring, drooling, babbling wad under the covers with a cat on his head, i've pirated his blog. funny, i don't feel like i pirate although i'm musty like one as i took yesterday off with the bathing gig. and the babbling...yes, he babbles in his sleep. being a good, often paranoid girlfriend, i used to try to break the code, so to speak, and figure out what he was saying. perhaps i would get some clue...some something...another woman's name or a location...(yes, yes i know the humor in this as keith is one of the good guys. he tells on himself for god's sake.)...i blame this all on aaron spelling and his 1980's and 1990's creations. damn you, melrose place!

i digress.

often.

today looks to be a day of bliss. yesterday we purchased new living room furniture as the existing futon could have been used as a torture device as its designer had obviously never heard the word 'comfort'. friday i went to the preview at the local auction house to find the perfect sofa. i found one that was perfectly aesthetically pleasing being a retro 1970's yellow and white flowered number. a bit too stiff though. i plopped. i sprawled. i reclined. and then i found it. (insert angelic mantras.) it's not pretty but it's not ugly. but, oh my. plus, the couch had two friends--an overstuffed recliner and an overstuffed rocker recliner.

so yesterday morning i took my barney rubble to the auction, pointed at various sofas and said, "sit there" and "what do you think". we agreed on the comfy sofa and his two friends. imagine how soft you'd imagine delta burke's bosom would be in her last two years on 'designing women'. the set is that soft.

the time came for bidding on my sofa and recliners. yes, i was already possessive telling grown men to please take their feet off of my couch. only one other bidder and myself were after the set. the other bidder was the owner of a shop who resold everything he bought. as the bidding got higher, i finally glared at the guy and yelled, "hey man, it's my couch and i'm poor!". the guy stopped bidding and we got the set for $85.

the plan for today involves lots of quality recliner and couch time. i'll make breakfast and read the sunday paper in my lovely recliner. after doing the morning dishes, i'll return to my recliner to enjoy today's race. i will nap and in my naptime, i will rejoice.

sweet blessed comfort.

Thursday, July 27, 2006

I was wrong...

There are times when I screw up. Seemingly, when I do two things happen, I screw up more than once in a short amount of time and I make it worse by not coming right out and admitting I screwed up. I find myself operating under the assumption that I am perfect and how dare someone tell me I'm wrong. When I am confronted I'll protest and justify until my face turns blue which almost always makes the situation worse.

It took me until very recently to realize that not only do I screw up but in fact I need to admit it and face the fact that I did screw up. It's an ego thing to not admit I'm wrong (which is another surprising discovery, considering for years I thought I had no ego). Looking back it suddenly makes sense where I get it. I don't think my father ever admitted he was wrong about anything. I'm sure one of the siblings can set me straight if that's not the case. Anyway, it occurs to me that I'm just emulating him when I act like this.

What I need to learn is that if I can't just immediately admit that I'm wrong then for the time being I just need to keep my mouth shut until I can admit it. Sometimes silence isn't such a bad thing.

Friday, July 21, 2006

Cute widdle bunnies

First let me get this out of the way:
"But he said no mowe swippery swope!"
"Oh, the administwation is mewely pandewing to its cwazy voting base again."
Thanks to this post at Sadly, No! the phrase "mewely pandewing" has been stuck in my head for the last day. Stupid bunnies.

We can move on now with that out of the way.

It seems that there has been a small pattern develop in the life of my lovely and talented girlfriend. Every so often a former beau will contact her, seemingly out of the blue. It's happened enough that now I don't think it really phases me anymore. At first it was a tad disconcerting but I learned that I really had nothing to worry about and it would do any good to worry about it anyway. Also, most of these guys were more in the "it's been a long time, how are you doing?" catagory.

Sometimes I'm surprised at how secure I really am in this whole relationship with Phrank. I know at times it seems that I'm not that secure but when I really think about it I actually am. There really isn't that much to get worked up about and when I do it's pretty much just me driving myself crazy. Sure we have problems but show me a couple that doesn't and we'll probably be looking at a couple of people in serious denial.

It's been said here before but I really do still think I'm pretty lucky or bless if you will. I've got a woman that loves me and accepts me for what I am right now. On top of that she makes sure I take better care of me including preparing healthy meals (I do the dishes). It makes me happy to know that I deserve to go to sleep next to some one as awesome as she is.